Overview:
Common email issues can include problems with sending/receiving emails, incorrect passwords, or misconfigurations. This guide provides troubleshooting steps to resolve these issues.
Step-by-Step Guide:
- Check Email Settings:
- Ensure incoming and outgoing server settings are correct:
- Incoming Server: mail.yourdomain.com
- Outgoing Server: mail.yourdomain.com
- Username: Your full email address
- Password: Your email account password
- Ensure incoming and outgoing server settings are correct:
- Verify Password:
- Confirm you are using the correct email password. If necessary, reset the password via cPanel.
- Check Spam Folder:
- Ensure emails are not being filtered into the spam folder.
- Review Logs:
- Use cPanel’s email trace tool to identify delivery issues:
- Navigate to “Track Delivery” in the “Email” section of cPanel.
- Search for recent emails to see their delivery status.
- Use cPanel’s email trace tool to identify delivery issues:
- Contact Support:
- If issues persist, open a support ticket with Dropals and provide details about the problem.
Following these steps can help resolve common email issues. For further assistance, Dropals support is always available.